Shipping policy

Effective Date: July 23, 2026

Welcome to Vednaro. This Shipping & Delivery Policy explains how we process, pack, ship, and deliver orders placed through https://vednaro.com. By placing an order on our Website, you agree to the terms outlined below.

1. About Us

Brand: Vednaro

Owned & Marketed By: D-Pra Global (Partnership Firm)

Website: https://vednaro.com

E-commerce Platform: Shopify

Shipping Partner: Shiprocket and its authorized courier partners

Business Address:

Shop No. 15, Shyam Vihar Complex,

Opp. Gayatri Mandir,

Mansa–Gandhinagar Highway,

Mansa – 382845,

Gandhinagar, Gujarat, India

Customer Support

Phone: +91 9313510150

Email: dpraglobal@gmail.com

2. Shipping Coverage

Vednaro currently delivers products across most serviceable locations within India.

Delivery availability depends on courier serviceability for your PIN code. Certain remote or restricted locations may not be serviceable.

3. Shipping Charges

Free Shipping on eligible orders as displayed during checkout.
A shipping charge of ₹199 applies to orders below ₹700.
Shipping charges, if any, will be clearly shown before payment is completed.

Vednaro reserves the right to revise shipping charges or promotional shipping offers without prior notice.

4. Order Processing

After your order is successfully placed:

Your order is verified.
Products undergo a quality inspection.
Items are securely packed.
The shipment is handed over to our logistics partner.

Orders are generally processed within 24–48 business hours, excluding Sundays and public holidays. During festivals, sales, or other peak periods, processing may take longer.

5. Packaging Standards

We take reasonable care to ensure products reach you safely.

Depending on the product type, packaging may include:

Protective bubble wrapping for delicate items.
Corrugated shipping boxes or secure mailer packaging.
Tamper-evident sealing where applicable.

Although every effort is made to protect products during transit, if you receive a damaged package, please contact our customer support promptly with photographs of the package and product.

6. Delivery Timeline

Estimated delivery depends on your location.

Typical delivery timelines are:

Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote Locations: 5–10 business days

These timelines are estimates only and may be affected by weather conditions, courier delays, public holidays, natural disasters, government restrictions, or other circumstances beyond our reasonable control.

7. Order Tracking

Once your order has been dispatched, you will receive shipment details through your registered email address, SMS, or WhatsApp (where available).

You can also track your order through:

Your Vednaro customer account (if registered), or
The tracking link provided after dispatch.

Tracking information may take several hours to become active after shipment.

8. Delivery Attempts

Our courier partners generally make up to three delivery attempts.

If delivery cannot be completed because the customer is unavailable or the delivery address is incorrect or incomplete, the shipment may be returned to our warehouse.

Additional shipping charges may apply if reshipment is requested.

9. Delivery Address

Customers are responsible for providing complete and accurate delivery information, including:

Full Name
Complete Address
Landmark (if applicable)
City
State
PIN Code
Mobile Number

Vednaro is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

10. Partial Shipments

Where operationally necessary, your order may be shipped in multiple packages.

If this happens:

You will not be charged additional shipping fees solely because the order is split.
Each shipment may have its own tracking information.

11. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to factors beyond our control.

Examples include:

Extreme weather conditions
Transportation disruptions
Natural disasters
Government restrictions
High order volumes
Courier operational issues

Vednaro shall not be liable for delays caused by third-party logistics providers or force majeure events.

12. Damaged or Missing Orders

If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery.

To help us investigate your request, please provide:

Order Number
Clear photographs of the package
Photographs of the damaged product
An unboxing video (if available)

Each request will be reviewed on a case-by-case basis in accordance with our Return & Refund Policy.

13. Failed Delivery

An order may be returned to our warehouse if:

The customer is unavailable after multiple delivery attempts.
The delivery address is incorrect.
The shipment is refused without valid reason.
The courier cannot access the delivery location.

If a returned order is eligible for reshipment, additional shipping charges may apply.

14. Changes to this Policy

Vednaro reserves the right to update or modify this Shipping & Delivery Policy at any time.

Any changes will become effective upon publication on https://vednaro.com. Customers are encouraged to review this page periodically.

15. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us:

Vednaro

Owned & Marketed By: D-Pra Global (Partnership Firm)

📞 +91 9313510150

📧 dpraglobal@gmail.com

🌐 https://vednaro.com