Terms of service



Effective Date: July 23, 2026

Welcome to https://vednaro.com ("Website"), owned and operated by D-Pra Global (Partnership Firm) under the brand name Vednaro.

These Terms & Conditions ("Terms") govern your access to and use of our Website, products, services, and any purchases made through the Website. By accessing, browsing, registering an account, or placing an order on the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the Website from time to time.

If you do not agree with these Terms, please do not use our Website.

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1. About Us

Brand Name: Vednaro

Owned & Marketed By: D-Pra Global (Partnership Firm)

Website: https://vednaro.com

Platform: Shopify

Shipping Partner: Shiprocket

Business Address

Shop No. 15, Shyam Vihar Complex,

Opp. Gayatri Mandir,

Mansaโ€“Gandhinagar Highway,

Mansa โ€“ 382845,

Gandhinagar, Gujarat, India

Customer Support

Phone: +91 9313510150

Email: dpraglobal@gmail.com

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2. Acceptance of Terms

By using this Website, you confirm that:

  • You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement under applicable laws.

  • You agree to comply with these Terms and all applicable laws and regulations.

  • All information provided by you is true, complete, and accurate.

Your continued use of the Website constitutes acceptance of any updates or modifications to these Terms.

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3. Changes to These Terms

Vednaro reserves the right to revise, modify, update, or replace these Terms at any time without prior notice.

Updated Terms will become effective immediately upon publication on the Website unless otherwise stated.

It is your responsibility to review these Terms periodically. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

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4. Eligibility to Use the Website

You may use this Website only if:

  • You are legally capable of entering into binding contracts under the laws of India.

  • You provide accurate registration and contact information.

  • You agree not to misuse the Website or its services.

Users below 18 years of age may use the Website only under the supervision of a parent or legal guardian.

Vednaro reserves the right to refuse service, suspend accounts, or cancel orders where it believes a user has violated these Terms or applicable laws.

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5. User Registration & Account

You may choose to:

  • Create an account;

  • Checkout as a guest; or

  • Contact our customer support for assistance with placing an order.

If you create an account, you agree to:

  • Maintain accurate account information;

  • Keep your username and password confidential;

  • Restrict unauthorized access to your account;

  • Notify us immediately if you suspect unauthorized use of your account;

  • Accept responsibility for all activities conducted through your account.

Vednaro shall not be liable for any loss resulting from unauthorized access due to your failure to maintain the security of your account credentials.

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6. Information You Provide

When using our Website, you may be required to provide information such as:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Payment Details (processed securely through payment gateways)

  • Order Preferences

  • Customer Queries

  • Product Reviews

You agree that all information provided by you is accurate, current, and complete.

Providing false or misleading information may result in suspension or termination of your account.

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7. Orders & Order Acceptance

Placing an order on the Website constitutes an offer by you to purchase the selected products.

Receipt of an order confirmation does not constitute acceptance of your order.

Vednaro reserves the right to:

  • Accept or reject any order;

  • Cancel orders suspected to be fraudulent;

  • Limit order quantities;

  • Refuse service without assigning reasons where permitted by law;

  • Verify customer information before processing an order.

If your order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method in accordance with our Refund Policy.

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8. Product Availability

All products displayed on the Website are subject to availability.

Occasionally, products may become unavailable due to:

  • High demand;

  • Inventory discrepancies;

  • Manufacturing delays;

  • Supplier issues; or

  • Force majeure events.

If a product becomes unavailable after your order has been placed, we may:

  • Cancel the affected product;

  • Offer a suitable alternative (subject to your acceptance); or

  • Issue a refund for the unavailable item.

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9. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, pricing, ingredients, specifications, and other information displayed on the Website are accurate.

However:

  • Product images are for illustrative purposes only.

  • Actual packaging may vary.

  • Colors may differ depending on your device or monitor settings.

  • Minor variations may occur due to manufacturing updates.

Vednaro does not warrant that all information on the Website is free from typographical, technical, or pricing errors.

We reserve the right to correct any errors without prior notice.

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10. Product Usage Disclaimer

Vednaro offers wellness and Ayurvedic products intended to support general health and well-being.

Unless expressly stated, our products:

  • Are not intended to diagnose, treat, cure, or prevent any disease.

  • Should not replace professional medical advice, diagnosis, or treatment.

  • Should be used in accordance with the instructions provided on the product label.

If you are pregnant, nursing, taking medication, or have an existing medical condition, you should consult a qualified healthcare professional before using our products.

If you experience any adverse reaction, discontinue use immediately and seek medical advice.

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11. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.

Prices include applicable taxes unless stated otherwise.

Vednaro reserves the right to:

  • Revise prices at any time;

  • Correct pricing errors;

  • Modify promotional pricing;

  • Withdraw offers without prior notice.

The price applicable to your purchase will be the price displayed at the time your order is confirmed.

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12. Promotional Offers & Coupon Codes

Vednaro may offer promotional discounts, coupon codes, cashback, bundle offers, or limited-time campaigns from time to time.

Unless otherwise specified:

  • Only one coupon code may be used per order.

  • Coupons cannot be exchanged for cash.

  • Coupons cannot be transferred to another user.

  • Certain products or categories may be excluded from promotional offers.

  • Coupon validity periods are strictly enforced.

  • Vednaro reserves the right to modify, suspend, or withdraw promotional campaigns without prior notice.

Additional offer-specific terms may apply and will be displayed alongside the relevant promotion.

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13. Payments

Vednaro provides multiple secure payment options for your convenience. Payments are processed through trusted payment gateways integrated with our Shopify store.

Available payment methods may include:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Digital Wallets

  • EMI (where available)

  • Cash on Delivery (if offered)

  • Other payment methods displayed during checkout

By placing an order, you represent and warrant that:

  • You are authorized to use the selected payment method.

  • All payment information provided by you is accurate and complete.

  • The payment account belongs to you or you have the lawful authority to use it.

Vednaro does not store your complete credit card number, debit card number, CVV, UPI PIN, internet banking password, or similar confidential financial credentials. Payment information is securely processed by our authorized payment gateway partners.

If a payment is declined, reversed, or cannot be processed, your order may be delayed, suspended, or cancelled.

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14. Order Confirmation

Once an order is successfully placed, you will receive an order confirmation via email, SMS, or WhatsApp (where applicable).

Order confirmation acknowledges receipt of your order request and does not constitute final acceptance.

Vednaro reserves the right to verify order details, customer information, payment status, and product availability before processing any order.

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15. Shipping & Delivery

Vednaro delivers products across eligible serviceable locations in India through Shiprocket and our authorized courier partners.

Estimated delivery timelines displayed on the Website are indicative only and may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Other circumstances beyond our reasonable control

Once your order is dispatched, shipment tracking details will be shared through email, SMS, or WhatsApp where applicable.

While we strive to deliver all orders within the estimated timelines, Vednaro shall not be liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

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16. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Vednaro may offer:

  • Free Shipping on eligible orders

  • Flat Shipping Charges

  • Promotional Shipping Offers

  • Region-specific Shipping Rates

Shipping policies may be modified without prior notice.

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17. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been packed, shipped, or handed over to the courier partner, cancellation requests may not be accepted.

Vednaro reserves the right to cancel any order under circumstances including but not limited to:

  • Product unavailability

  • Pricing errors

  • Payment verification failure

  • Suspected fraudulent activity

  • Incomplete customer information

  • Duplicate orders

  • Violation of these Terms

Where payment has already been received for a cancelled order, the applicable refund will be initiated through the original payment method in accordance with our Refund Policy.

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18. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our separate Return & Refund Policy, available on the Website.

Generally, customers may request assistance if:

  • The wrong product was delivered;

  • The product was damaged during transit;

  • The product was received in a defective condition; or

  • The product qualifies for return under our published policy.

To facilitate the resolution process, customers may be asked to provide:

  • Order Number

  • Invoice

  • Product Images

  • Unboxing Video (where applicable)

  • Description of the issue

Refunds, where approved, will be processed to the original payment method or through another approved method, subject to applicable policies and processing timelines.

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19. Customer Responsibilities

When using the Website, you agree that you will:

  • Provide accurate and current information;

  • Use the Website only for lawful purposes;

  • Not misuse promotional offers;

  • Maintain the confidentiality of your account credentials;

  • Promptly report any unauthorized use of your account;

  • Comply with all applicable laws and regulations.

You agree not to:

  • Place fraudulent or fake orders;

  • Use another person's account without authorization;

  • Upload malicious software, viruses, or harmful code;

  • Attempt unauthorized access to the Website or servers;

  • Interfere with Website operations or security;

  • Use automated tools, bots, or scripts to access the Website without authorization;

  • Engage in activities that may adversely affect other users or Vednaro.

Vednaro reserves the right to suspend or terminate access for users who violate these Terms.

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20. User Content & Reviews

Customers may have the opportunity to submit reviews, ratings, testimonials, questions, photographs, or other content on the Website.

By submitting such content, you confirm that:

  • You own or have the necessary rights to the content.

  • The content is truthful and accurate.

  • The content does not infringe any intellectual property or other legal rights.

  • The content is not unlawful, abusive, defamatory, obscene, misleading, or harmful.

By submitting content, you grant Vednaro a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, display, and distribute such content for promotional, marketing, customer service, or operational purposes.

Vednaro reserves the right, but not the obligation, to remove or refuse any content that it considers inappropriate or in violation of these Terms.

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21. Intellectual Property Rights

All content available on the Website, including but not limited to:

  • Vednaro name and logo;

  • Product names;

  • Product descriptions;

  • Images;

  • Videos;

  • Graphics;

  • Website design;

  • Icons;

  • Layout;

  • Text;

  • Software;

  • Source code; and

  • Other materials,

is owned by or licensed to D-Pra Global (Partnership Firm) and is protected under applicable intellectual property laws.

Nothing contained on the Website grants any license or right to use any trademark, logo, design, copyright, or other intellectual property without prior written permission.

You may not:

  • Copy;

  • Reproduce;

  • Republish;

  • Sell;

  • Distribute;

  • Modify;

  • Reverse engineer; or

  • Commercially exploit any Website content without our prior written consent.

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22. Medical Disclaimer

The information provided on the Website is intended solely for general educational and informational purposes.

Our products are based on traditional wellness principles and are not intended to replace professional medical advice, diagnosis, or treatment.

Customers should consult a qualified healthcare professional before using any dietary supplement, especially if they:

  • Are pregnant or breastfeeding;

  • Have an existing medical condition;

  • Are taking prescription medications; or

  • Have known allergies.

Individual results may vary, and Vednaro does not guarantee specific health outcomes.

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23. Disclaimer of Warranties

The Website, its content, products, and services are provided on an "as is" and "as available" basis, without warranties of any kind except where required under applicable law.

To the fullest extent permitted by law, Vednaro disclaims all express or implied warranties, including but not limited to:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Accuracy or completeness of Website content;

  • Continuous or uninterrupted Website availability;

  • Freedom from viruses or harmful components.

While we make reasonable efforts to ensure the accuracy of information on the Website, we do not guarantee that product descriptions, pricing, images, nutritional information, availability, or other content will always be complete, current, or error-free.

Product images are for illustration purposes only. Actual packaging, color, size, labeling, or appearance may vary due to manufacturing updates or natural variations.

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24. Limitation of Liability

To the maximum extent permitted under applicable law, D-Pra Global (Partnership Firm), its partners, employees, affiliates, service providers, licensors, and representatives shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to:

  • Use or inability to use the Website;

  • Delay in delivery caused by third-party logistics providers;

  • Temporary interruption or downtime of the Website;

  • Errors or omissions in Website content;

  • Unauthorized access to your account resulting from your failure to protect your credentials;

  • Loss of business, profits, goodwill, revenue, or data;

  • Any allergic reaction or individual sensitivity to ingredients, except where liability cannot be excluded under applicable law.

Nothing in these Terms limits or excludes any rights that cannot legally be excluded under applicable consumer protection laws.

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25. Product Information & Health Disclaimer

Vednaro manufactures and sells Ayurvedic, herbal, nutritional, and wellness products.

The information provided on this Website:

  • Is intended for general educational and informational purposes only;

  • Is not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in accordance with applicable law;

  • Should not be considered medical advice.

Customers are advised to consult a qualified healthcare professional before using any dietary supplement, especially if they:

  • Are pregnant or breastfeeding;

  • Have a known medical condition;

  • Are taking prescription medication;

  • Have allergies or dietary restrictions.

Results from wellness products may vary from person to person depending on lifestyle, diet, genetics, health conditions, and other individual factors. Vednaro does not guarantee specific outcomes from the use of any product.

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26. Website Availability

We strive to keep our Website available at all times. However, access may occasionally be interrupted due to:

  • Scheduled maintenance;

  • Technical upgrades;

  • Internet failures;

  • Third-party service outages;

  • Cybersecurity incidents;

  • Force majeure events; or

  • Other circumstances beyond our reasonable control.

Vednaro shall not be liable for temporary interruptions or unavailability of the Website.

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27. Force Majeure

Vednaro shall not be held responsible for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to:

  • Natural disasters;

  • Floods;

  • Earthquakes;

  • Fire;

  • Epidemics or pandemics;

  • Government actions or restrictions;

  • War;

  • Civil unrest;

  • Terrorist acts;

  • Labor disputes;

  • Transportation disruptions;

  • Power failures;

  • Internet outages; or

  • Other force majeure events.

Our obligations shall resume as soon as reasonably practicable after the affected event has ended.

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28. Indemnification

You agree to defend, indemnify, and hold harmless D-Pra Global (Partnership Firm), Vednaro, its partners, employees, officers, representatives, affiliates, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, expenses, or legal fees arising from:

  • Your breach of these Terms;

  • Your misuse of the Website;

  • Your violation of any applicable law;

  • Your infringement of the rights of any third party;

  • Fraudulent or unauthorized activity conducted using your account.

This obligation survives the termination of your use of the Website.

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29. Suspension & Termination

Vednaro reserves the right, without prior notice, to suspend, restrict, or terminate your access to the Website if we reasonably believe that:

  • You have violated these Terms;

  • You have engaged in fraudulent or unlawful activities;

  • You have attempted to compromise Website security;

  • Your actions may adversely affect Vednaro, other users, or third parties.

Termination of access does not affect any rights or obligations accrued before the date of termination.

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30. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

By using the Website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.

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31. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising out of or relating to these Terms, the Website, or any transaction with Vednaro shall be subject to the exclusive jurisdiction of the competent courts located in Gandhinagar, Gujarat, India.

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32. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, the remaining provisions shall continue in full force and effect.

The invalid provision shall be interpreted, to the extent possible, in a manner consistent with the original intent of these Terms.

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33. Waiver

Failure by Vednaro to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to us under applicable law.

Any waiver shall be effective only if made in writing by an authorized representative of Vednaro.

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34. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the Website, constitute the entire agreement between you and Vednaro regarding your use of the Website and supersede all prior communications or understandings relating to the same subject matter.

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35. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

D-Pra Global (Partnership Firm)

Brand: Vednaro

Website: https://vednaro.com

Business Address:

Shop No. 15,

Shyam Vihar Complex,

Opp. Gayatri Mandir,

Mansaโ€“Gandhinagar Highway,

Mansa โ€“ 382845,

Gandhinagar,

Gujarat, India

Customer Support

Phone: +91 9313510150

Email: dpraglobal@gmail.com

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36. Grievance Redressal

If you have any complaint or grievance relating to our Website, products, services, or these Terms & Conditions, you may contact our Grievance Officer:

Grievance Officer

D-Pra Global (Partnership Firm)

Shop No. 15,

Shyam Vihar Complex,

Opp. Gayatri Mandir,

Mansaโ€“Gandhinagar Highway,

Mansa โ€“ 382845,

Gandhinagar,

Gujarat, India

Email: dpraglobal@gmail.com

Phone: +91 9313510150

Please include the following details when submitting a grievance:

  • Full Name

  • Registered Email Address

  • Mobile Number

  • Order Number (if applicable)

  • Description of the issue

  • Supporting documents or photographs, if relevant

We will acknowledge your grievance and make reasonable efforts to resolve it within the timelines prescribed under applicable law.

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37. Effective Date

These Terms & Conditions are effective from July 23, 2026 and remain in force until revised or replaced.

Vednaro reserves the right to update these Terms at any time. The latest version will always be available on https://vednaro.com. Continued use of the Website after any updates constitutes your acceptance of the revised Terms.

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Acceptance

By accessing, browsing, registering an account, or placing an order through https://vednaro.com, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

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Owned & Marketed By: D-Pra Global (Partnership Firm)

Brand: Vednaro

Website: https://vednaro.com

Customer Support: +91 9313510150 | dpraglobal@gmail.com

End of Terms & Conditions